Frequently Asked Questions

Using a dressmaker during this time of credit crunch isn’t a luxury it’s a necessity – a seamstress can help you make do and mend just about anything made of fabric.

Prices range from only £2 – £30 for the most common repairs and alterations – please see price guide
If you are local to Bishop Auckland you are welcome to drop in garments during working hours.
Otherwise simply post your garments with payment & R & Aform.

How long does your service take?
Garments will normally be repaired / altered within 10 working days of receipt.
Garments can be done sooner (3 -5 days) for an extra £5
Urgent work (1-2 days) can be done for an extra £10
I will return parcels to post office and despatch within the above timescales.
How long the postage takes will depend on which postage option you choose. Please allow for postage times

How do I prepare my garment/s?
Simply pin or chalk mark garment/s at length required / amount to taper.
However it may not be neccesary to mark the garment at all. For example if you know the length inside leg you want, or it is a zip to be replace etc in which case simply note this on the instruction form or provide a written instruction.

What do I put in the parcel to you?
Place pinned / marked (if appropiate) garment/s inside a plastic bag or plastic envelope.

Please complete instruction form (click on form page) or provide own written instruction: ie. length required (i.e. 27″ inside leg), amount to taper, zip to replace, finish prefered etc.
Please ensure you have provided details such as name, address, phone number or email.
Please do let me know if work is semi urgent (needs to be done in less then 10 days) or urgent (needs to be completed in two days).
Please enclose payment cheque (or paypal confirmation of payment) for work to be done and for return the postage.

How Do I Pay?

 or message me for bank transfer details

Where do I send the Parcel to?
Please post to:
Dyane’s Stitch in Time
3 Waddington Street
Bishop Auckland
Co. Durham
DL14 6HG

What happens now?
When I receive your parcel I will phone or email to confirm I have received it safely.
I will follow your instructions and get it parceled up and back to post office
within 10 working days (unless you have paid for faster service). I will despatch via the postal service you have selected.

Any Further Questions?
Please don’t hesitate to contact me 07977719782